Triple "Blended Lifeguarding" commission week

📷 Ben Matthews

📷 Ben Matthews

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Easter 2021 has passed and once again our install teams are out on the road introducing ”Blended Lifeguarding” to more swimming pools.

Blended Lifeguarding is a technique which combines the traditional 10:20 scanning methods of pool supervision, safety and rescue with technology driven drowning detection and prevention systems. This creates a working practice which harmonises the best capabilities of each to produce a safer swimming environment for all.

Frantic week for everyone in England as they work towards another relaunch on 12th April.

Scotland and Wales need to wait a little longer and as yet N Ireland has unfortunately no date at all!

#supportinglifeguards #blendedlifeguarding #thisisnotagame

Blended Lifeguarding Explained

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For the sake of argument and to help illustrate a concept, please indulge me and accept that Lifeguarding and Drowning Detection Technology (DDT) are in fact two separate biological species with entirely different DNA.

Challenging start to an article right there, but please hang on in and I will elucidate!

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Our Lifeguard species can function and survive on its own without any trouble - it has for many decades - whilst there is a constant improvement, its DNA remains unchanged and unaffected. This species lives around the edges of swimming pools and has a complex and challenging existence. It does venture into the swimming pool water itself occasionally and always without any prior warning.

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Our second species is a little known one called DDT. Only discovered a little over 20 years ago. It can live independently and quite happily in swimming pools without causing any trouble. It has one role in life and it will alarm as required autonomously without any input or assistance from other species. It can be temperamental and sometimes I do compare it to the less intelligent of my two Border Collie dogs Dennis. Dennis you see has a tendency to bark like mad without actually knowing what he is barking at!! Usually he has been set up by his brother Dexter who happened to spot the postman and knows exactly why he is barking!

So, we now have our two species!

Let us proceed

What if our two species have developed a Symbiotic Relationship a Symbiosis? 

The definition of Symbiosis is a close relationship between two species in which at least one species benefits. For the other species, the relationship may be positive, negative, or neutral. 

With careful nurturing over the last four years our two species have developed their relationship into a positive one of Mutualism which is a symbiotic relationship in which both species benefit. 

Blind shrimp and goby; one of the ocean’s most interesting partnerships

Blind shrimp and goby; one of the ocean’s most interesting partnerships

A good example of mutualism involves goby fish and shrimp. The nearly blind shrimp and the fish spend most of their time together. The shrimp maintains a burrow in the sand in which both the fish and shrimp live. When a predator comes near, the fish touches the shrimp with its tail as a warning. Then, both fish and shrimp retreat to the burrow until the predator is gone. From their relationship, the shrimp gets a warning of approaching danger. The fish gets a safe retreat and a place to lay its eggs.

You following me so far?

The blind shrimp is our Lifeguard

The fish is our Drowning Detection Technology  

Put them together and they become stronger, safer and more reliable as a partnership - this is the holistic approach of “Blended Lifeguarding”

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In March 2017, I had been looking for a word or a key phrase to describe what we had when Lifeguards and Technology worked together in harmony, but I just couldn’t quite grab the right terminology or possess creative enough thinking to ‘work it out’.

I had written a couple of articles, “I don’t want my Lifeguards to rely on technology” and “Technology & Lifeguards - Water & Oil” which expressed my thinking at the time, but I couldn’t articulate my concept without using a group of ten or more words that would communicate or describe my thinking! 

Then out of the blue, up stepped Andy Read from Places Leisure who called me and gifted me the phrase ‘Blended Lifeguarding’ 

Andy (whom I now refer to as the “Godfather of Blended Lifeguarding”) then helped me define the definition as follows:- 

Blended Lifeguarding is a technique which combines the traditional 10:20 scanning methods of pool supervision, safety and rescue with technology driven drowning detection and prevention systems. This creates a working practice which harmonises the best capabilities of each to produce a safer swimming environment for all.

In 2017 when I was reflecting upon this, I was reminded of a methodology that was produced in the late 90’s by the then ISRM called the “Integrated Management System” for Leisure Centres. Simple idea - involved a fair bit of work to get it set up and get running - but worked well. 

In simplistic terms, it utilised much of what we already did on site and of course knew, but it blended our knowledge and work practices and integrated everything together to produce an efficient and effective management framework.

I said at the time. “it really does not take much imagination to realise that we mustn’t separate the two resources that we can have on poolside i.e. well trained lifeguards and drowning prevention technology. There is a good marriage to be had there”

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Fast forward four years to present day and I realise that when I take my rose tinted spectacles off - we have only just crossed the chasm and are moving into the “Early Majority” phase as far as detection is concerned and I am asking myself why?

Just three days ago a comment was dropped onto another post I had written about our failure to future proof ALL of our new build swimming pools for drowning detection. It read:-

“This is something I know little about but makes sense. Clearly, the local authorities have not included anti drown cameras (I know that's not what they're called, but that's what they are) are not including them in the spec and none of the bidders know enough about the challenger sale methodology to capitalise on this.”

The penny dropped for me then. I realised that in general terms - everyone “to the right of the chasm” more than likely saw Drowning Detection Technology as a stand alone item - great to have but……..

The integration of DDT into a swimming pools DNA as part of a balanced approach has not been understood nor appreciated.

When considering whether or not to include DDT it was a very black and white choice and it was generally rejected (dare I say it by uninformed luddite decision makers within the scheme) because there are (thankfully) so few drownings in UK pools, it seems expensive, we don’t have a deep pool, our lifeguards are the best trained, we have never had a drowning etc. etc. etc. and of course - we are already over budget!!

The benefits of inclusion were not considered nor understood - put simply, in their eyes - if drownings in swimming pools are such a rarity, then there is not much benefit in including DDT as it might never happen and its only going to be an unnecessary cost!

Considering DDT in isolation instead of as a part of a management solution will end in a negative way.

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So let’s have a look at those local authorities and companies who have embraced the Blended Lifeguarding approach - why have they?

  1. Without “beating around the bush” - increasing swimmer safety and supporting your Lifeguards is written down as everyones top driver (you can’t put anything else top really). Swimmer safety heads customer service!

  2. Is ALWAYS to improve efficiency. This can be dressed up in many ways (it should be noted that efficiency does not always mean reduction but can also be about controlling numbers), but in essence it means if DDT is installed there is an opportunity for the system to pay for itself within 18months, everything after that is a saving! 

  3. DDT offers flexibility to the management team to develop their program and lifeguards in a way that ensures No.1 is still No.1 and No.2 is achievable.

  4. If we don’t install DDT we can’t do No.1, No.2 and No.3 we are stuck with a rectangular pool and the same way of managing it that has always been.

  5. Drownings are a rarity in UK public swimming pools - Immersion Events caused by a medical event have increased and are difficult for humans to detect  - computers provide the additional support Lifeguards need 

  6. Whilst we still see an “Immersion Event” as unlikely and should it NEVER happen we will still have a Blended Lifeguarding system that covers all of the above!

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Lifeguard Robots May Be Coming to A Pool Near You

In the not too distant future,  DDT will be built into every pool, like a smoke detector is in a new house.

DDT will be part of the Building Management System

There will be two distinct methods for managing safety in swimming pools - with and without DDT

Lifeguards will not want to Lifeguard unless there is DDT support

How we Lifeguard will evolve in a positive way

It will be deemed negligent NOT to include DDT in a swimming pool

When I left Local Authority Leisure in 2009 to get involved in Safer Swimming Technology, I used to ask “if you could have this for nothing - would you want it?” I never ever received a negative answer.

Here we are twelve years later - if you embrace the “Blended Lifeguarding” approach, you can as good as have it for nothing, improve your efficiencies and most importantly of all, increase swimmer safety whilst supporting your Lifeguards 

Turbidity - Can you see clearly Now?

Standing on the deck of your pool,  looking down - you can see your 50p and its heads - the water is sparkling - crystal clear you think.

Perhaps not!

Your water is sh*t, I have been heard to say! Sometimes the incredulous look from the Manager as he/she says “but my water readings are perfect, Free Chlorine is 1.5ppm (mg/l) my combined is 0.5 and my total 2.0 - how can that be?” 

Often at this stage the Manager usually gets quite defensive (as well as a little hurt)

I often thought that maintaining pool water was a little bit of a “black art”, it takes someone with a keen interest in water chemistry, a sound knowledge of the plant room and of course well trained.

It’s the sign of the times that so very few swimming pools have their own dedicated “plant man” much of the duties fall into the laps of the already over stretched Duty Managers who may only “tip a nod” to the pool and do the water tests as trained.

So it is not so surprising that there are not so many on site who are well informed about turbidity (how many sites have a turbidity meter?)

So to try and help explain a little more about turbidity in layman's language and WHY we sometimes can’t see through water, I asked two acknowledged  experts in their field and co-hosts of Poolcast The Swimming Pool Podcast , Robin Mitchell and Ian Ogilvie to join a  session with View from the Pool to enlighten, educate and entertain  us all.

Glad to say, we ticked all three boxe

Manny Kin loves commissioning Days

📷 Ben Matthews

📷 Ben Matthews

Walking the manikin

Walking the manikin

Manny has been working plenty of overtime this week as we put our newly installed systems through their paces.

In the middle of one of our busiest weeks ever, this standard manikin gets used extensively as we conduct our initial installation tests.

By the end of this week we will have introduced six more pools and countless Lifeguards to the benefits of Blended Lifeguarding and in the process, hopefully changing lives and making a difference.

Exciting times at the moment as swimming pools begin their preparation for re-opening in England. Hopefully Scotland, Wales and N Ireland will follow on quickly behind and we can begin the next stage of discovering the new normal! We will be there as always - supporting lifeguards!

Friday 50 Metre - Third new build of the Week

📷 All byBen Matthews

📷 All byBen Matthews

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It’s fair to say it has been a bit of an intense but satisfying week as one our teams were deployed to attend three of our new build sites which, are all at various stages of completion.

We are currently involved in around 30 new build schemes, ranging from planning to near completion and this next 4 - 8 weeks will see six of these open to the public for the first time.

Two have been handed over during this last lockdown period and are waiting patiently for their first swimmers.

New swimming pools galore!

Sometime in the not too distant future ALL new UK builds will feature safer swimming technology

#supportinglifeguards #blendedlifeguarding #swimengland #sportengland #ukactive #thisisnotagame

Poolview - second of three new builds this week!

📷  All by Ben Matthews

📷 All by Ben Matthews

Busy week again - Wednesday was a day of frustration as they were not just quite as ready for us as we had hoped.

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This is the second site of three new builds we are on this week and these always brings their own challenges

We are still very much seen as the new boys on the block on this particular contractor has they have never done anything like this before.

Other contractors are very familiar - but as “Blended Lifeguarding” pushes deeper into the main stream the more familiar everyone will become.

As you can see from the cabling this one is a bog old system altogether.

Another few weeks to go yet!

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Poolview - It's just another new build Monday!

📷 Ben Matthews

📷 Ben Matthews

When we started Poolview in 2012, being specified in a new build project was a rarity but always most welcome.

Fast forward nine years and new build projects account for a significantly higher percentage of our work flow.

We are currently involved in 30+ new build projects which are all as varying degrees of advancement.

The pool featured here has the commissioning team on site again today, tidying up a few loose ends.

Proud to be a part of it.

#supportinglifeguards #blendedlifeguarding #thisisnotagame

Why drowning detection infrastructure must be included in ALL new pools

In the last 4 months alone, we have been brought late onto SIX projects, where the building contractors have charged the local authorities a combined additional expense in excess of £200,000 - just to install 56 x £50 Camera niches so we can proceed!

None of this unnecessary expense goes to Poolview - it is all just for site works!

Are you in the process of planning to build a new swimming pool and/or leisure centre?
...pondering whether or not to have a 4 a 6 or even an 8 court main hall?
...how many square metres in gym?
...what about a soft play area?
...how many covers do we need for the café?
..25metre pool or 50metre?
...moving floor or not? etc. etc. etc.

All of these questions I would suggest will be considered and answers may well be dictated by budget.

BUT (and it is a big but), have you considered including provision for Drowning Detection Technology (DDT) to support your lifeguards?

Over the last 10 years when I did manage to speak directly with architects and project managers responsible for overseeing new builds, the stock answer has been "we considered drowning detection technology, but rejected it”.  Just like that! End of conversation, no further debate!

Now, if I told you that in the last 6 months - SIX projects that we have been brought late into, the building contractor has charged the local council or operator a combined additional cost in excess of £200,000 to include 56 Camera niches which cost just £50 each!!

None of this unnecessary expense goes to Poolview - it is all just for site works!

The harsh reality about building a new swimming pool and leisure centre is that it's a minefield, it's like putting together a “perfect meal” that everyone will enjoy, pleasing some of the people all of the time, it's a difficult job I know, I have built and managed a few in my time!

You might not believe this, I didn’t write this article to sell or promote any Poolview products, but rather to address part of the Drowning Detection Technology dilemma.

Drowning Detection Technology, is not going away. It will become part of a swimming pools DNA as readily as a seat belt did in a car!

Detection Systems have become part of the facilities Building Management System. They not only help to increase swimmer safety but further provide the ability to operate swimming pools with a “Blended Lifeguarding” methodology and increase efficiencies hugely - often with substantial long term savings on running costs!

Whether or not you believe in DDT “today” - what about next year or in three years time?

Plan your DDT containment BEFORE it gets to this stage!

It makes good business sense to at the very least make provision for the future? It really is such a minuscule part of a new build project to include “containment within the pool” for another day.

So, if you are involved in a new build project, please, please, please, contact us for a set of free no obligation camera position drawings - it might just save someone, somewhere, sometime in the future, one less big headache and unwanted expense!

Thanks to a few individuals with vision, we have 'popped' a few cameras in to a 2012 build without any fuss or threat on the pool tank warranty! Now that makes sense!

Robin McGloughlin

Poolview - Just another Manikin Monday

📷 Ian Pickering

📷 Ian Pickering

Testing times this morning - a continuous improvement process for “Blended Lifeguarding”

📷 Mac Mac Media

📷 Mac Mac Media

It seems the manikins used up and down the country are starting too change and evolve after what seems like forever!.

The demands placed on Lifeguards means that they need more realistic manikins to train with and these includes swimming pool manikins, such as the Pool Rescue Manikin designed by Ruth Lee.

These manikins help trainers to teach a variety of skills depending on the rescue scenario. The Pool Rescue manikin was designed with assistance from the RLSS UK and tested extensively by their lifeguards and lifeguard trainers and assessors

Poolview on the other hand must still complete our series of tests using the manikin described in the European Standard which thankfully at last may well be getting an update to reflect the needs for more accurate and realistic live testing in the pool.

Poolview Technology - Supporting Lifeguards

Poolview - Second Fix Team

📷 Ben Matthews

📷 Ben Matthews

The second fix team arrive on site towards the end of another week in their gleaming white vans!

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Our first fix team have moved on as the commissioning team arrives to take all the glory.

Still some clever stuff to happen remotely, but getting pictures on the screens the priority.

The second fix team tends to work in daylight hours although not always - so it literally is “ships passing in the night”

Great to see the pools coming back to life again though.

Poolview Technology - Supporting Lifeguards

Poolview - All hands on Deck!

📷 Paul Brown

📷 Paul Brown

Another week and another Poolview installation. This is our first fix team arriving at site. Still able to take advantage of the pools closures and avoid the overnight shifts.

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Second fix team follow up next week, whilst our two engineers continue with normal routine maintenance.

The downside for installation is the colder pools. This has come, quite literally as a “bit of a shock” to our guys who have normally enjoyed temperatures of 27º and upwards!

Wet suits have become the new normal!

Great to see the pools coming back to life again though.

Poolview Technology - Supporting Lifeguards

Recreation Aotearoa with Tracey Prince-Puketapu & Gary Johnson

“View from the Pool” is a unique series of conversation podcasts between Poolview’s Robin McGloughlin and his guests, who uniquely have all been Lifeguards at some point in their career. 

In this episode we venture once again into the southern hemisphere and chat with Australian Aquatics Professional Gary Johnson and Recreation Aotearoa Aquatics Program Manager Tracey Prince-Puketapi

How the Kiwis coped with "the Covid" gets a personal experience airing - the different attitudes between the Health & Safety Culture in NZ compared to those in the UK are discussed as is the Maori Culture, Earthquakes and the infamous "Swim Reaper".

Why the art of "bombing" is actively encouraged in NZ swimming pools and the new super splash skill sets required to perform a "Manu", which is taken a seriously as rugby!

An entertaining and educational podcast from opposite sides of the planet.

Warning  - This podcast bring together three different accents that you will enjoy listening to again and again!


View from the Pool podcast with Kov Bahadori

https://bit.ly/3qtcS2H

https://bit.ly/3qtcS2H

In this weeks podcast we venture to Yorkshire and meet Kov Bahadori - Leisure Operations Manager for Wakefield Council.

“View from the Pool” is a unique series of conversation podcasts between Poolview Limited Director Robin McGloughlin and his guests, who, uniquely have all been Lifeguards at some point in their career.

We hear Kov describe his "Park Run" obsession, grasping opportunities, his "wild card" entry into leisure management and the frustrations of having the brand new Aspire@The Park leisure facility completed and handed over during lockdown!

Includes a couple of good "chuck them out of the pool" stories

Connect - Share - Laugh - Learn

Choose your listening platform from here https://bit.ly/3qtcS2H

#istartedasalifeguard #supportinglifeguards #thisisnotagame#blendedlifeguarding



Poolview at Center Parcs

📷 Daniel Collier

📷 Daniel Collier

We are delighted to announce today that we have been awarded the contract to fit our Poolview System into Center Parcs.

All being well - on site from next week - taking advantage of the enforced lockdowns around the country.

This partnership has been developing over the last few years and we are proud and excited to become a nominated supplier for Center Parcs.

Happy New Year to everyone and what a bright start to the year for Poolview.

Stay safe and take care - things will return to “some sort of normal”

#thisisnotagame #supportinglifeguards #blendedlifeguarding

Mizen to Malin for Hospice

Derek Moorhead and Poolview Business Director, Robin McGloughlin at Malin Head

Derek Moorhead and Poolview Business Director, Robin McGloughlin at Malin Head

On 1st July, Derek Moorhead and Poolview Business Director, Robin McGloughlin, set off on a 500 miles scenic journey from the southern tip of Ireland to the most northern point ie. Mizen Head to Malin Head.

The pair were aiming to raise funds for the Southern Area Hospice which needs £2.7million in donations per annum to remain open.

The challenge was to “wild bike-pack” the length of Ireland, without any support and wild camping in open fields along the way.

Unfortunately the weather proved to be very typically Irish and it rained hard for 4 of the 5 days. Strong gusting winds in excess of 25knots were not welcome on the heavily laden road bikes.

However the two friends made it to Malin Head on Sunday, mid-afternoon with a total raised in excess of £5,500. The total now has exceeded £6,600

If you want to see more of their route etc. click here

Well done guys.

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Face shields for the NHS

When the call came out for people around the country with 3D printers to create face shields for hospitals and other health workers, our Technical Director - Chris Day reacted to the challenge.

Chris reached out and was then sent the appropriate print file.

Over the weekend he furloughed our printers from their camera duties and has now transferred them to NHS face shield production.

If anyone would like to help and join in, drop us a line through our contact page or drop us a message on Facebook.

Stay at home and stay safe from us all at Poolview

The Gorilla in your Pool!

Sometimes things just “hit you in the face” and you know you have to stick your head above the parapet and hopefully encourage some debate or fresh thinking.

Every week I visit a lot of pools the length and breadth of the country, encouraging others to consider the use of technology in their own swimming pools.

I often arrive with a little time to spare (and normally anonymously), grab a coffee and sit down with the laptop which I ignore and I watch the Lifeguards and the swimmers before I meet a member of management.

Always there in the quiet times - off peak to use the old terminology - low bather loads - very very low sometimes - but often less than a dozen people in the pool.

I am in a very unique position because of “what I do” with technology (some might say unfortunately) by having access to footage of quite a few “near misses” and tragically too many actual fatalities, which have all occurred in publicly lifeguarded swimming pools in the UK and Ireland.

As our installation rates increase the law of averages dictates that I will get more and more to review as more systems get commissioned and the use of technology to partner lifeguards (Blended Lifeguarding) becomes more prevalent!

It has actually made me pause and take stock and consider a few things that I see in front of me - different factors - different questions - different thinking.

As I have said many many times - Lifeguarding professionalism has changed from the heady days in 1983 when I passed my RLSS Bronze Medallion. Well I remember the launch of the new Pool Lifeguard qualification in the mid eighties - my goodness we thought we knew it all back then - untouchable and awesome as we all were!

Lifeguard qualifications have become more and more sophisticated over the years and certainly very professional. The new excellent RLSS 9th Edition demonstrates that, but I do believe that we should already be considering, where we are going next?

When I talk to and train Lifeguards, I always tell them that there are very very few “help me - help me” movie rescues.

Fact - in the vast majority of all drowning incidents I review, the victim was swimming normally until those last few vital seconds. Very few Lifeguards I believe would have spotted any signs at all - particularly given the recognition skills they have been taught.

I wrote in my blog in April 17 ”When a drowning happens again - and it will - in all probability, this will be the quietest and most “unremarkable” 120 seconds of their (a lifeguards) career - after that - Life will NEVER be the same!”

In fact - 99% of the footage I am “privileged” enough to have seen, re-enforces that completely.

In my opinion - each near miss or fatality in a swimming pool that I have seen has been preceded by some sort of medical event, should it be Hypoxic Blackout, Heart Attack or an Epileptic Fit for example.

In the United States, the only demographic which has shown an increase in fatalities in pools in the last 10 years is unsurprisingly in the upper end of the age range. We are living longer, taking more pills and exercising more, so the chances are that the probability of a medical event occurring in the swimming pool has also increased.

So how can we improve our Lifeguards recognition skills?

The 10:20 scan - for some time this has bothered me a little - I’m ok with a rescue in 30 seconds - but from what I see that is a rarity!

I don’t as yet have an answer or an alternative - but I believe we need to revisit it with some science? Link it to the actual abilities of a human mind, attention spans, zone of responsibility and training etc. 

I am obviously an advocate of detection systems in swimming pools and I am wondering should we lifeguard in a different way when such technology is in situ? How do we harmonise the concept of “Blended Lifeguarding” to make pools even safer. We are only at the the beginning of this journey, but I am already thinking that we need to re-think how we Lifeguard under such circumstances.

I also wonder when technology isn’t available - do we want Lifeguards having “identical” roles and responsibilities? For example - when two or more Lifeguards are present, should one have a scanning responsibility and the other a swimmer engageent responsibility? One who interacts with the public freely, patrols and assesses - the other fixed and scanning?

Now I should say and re-enforce something here - what I get to see does not happen very often. I have no way of knowing the number of good interventions from switched on Lifeguards that have occurred which, have prevented a “chain of unbroken events” leading to a near miss or a tragedy - I think that is something that MUST be acknowledged!

I raise these questions because we always want to get better, to raise the bar and to make a difference and question the how’s and why’s. Continuous improvement.

Have a look at these notes from my latest observations

In all of the incidents a member of the public raised the alarm!

Other swimmers swam over or beside the victim and didn’t notice!

The pools had very low bather loads!

No victims cried out in any of them!

All incidents seemed to follow a medical event (two shallow water blackout)!

Post rescue

CPR was slow to start (always over 1 minute)!

Plenty of staff made it to poolside very very quickly 6+ usually always with a defibrillator!

No-one “appeared” to be in charge - I didn’t see someone standing back and taking stock and directing!

What can we re-think to improve modern Lifeguarding?

We certainly need to revisit the 10:20 scan concept

We need to share examples with lifeguards of what drowning actually looks like (a written page or two in a manual isn’t suffice)

This can only benefit their Victim Recognition Skills which I believe needs to be improved and prioritised. This will be difficult as in ALL of the near misses and fatalities that I have witnessed - only two look the same! I can only surmise that the more data I gather over time, the more similarities I will find.

For me - this phrase that Gary Johnson of Pool Super Vision shared with me, says more than an entire page of words!

“if you’re not looking for a gorilla, you won’t see a gorilla and.....

if you’re not looking for a drowning person, you won’t see a drowning person

We do need to “get real” with our response to incident training - CPR practice in a dry squash court is all well and good, but I don’t think the majority of our Lifeguards are trained with pressurised and realistic simulations like every other emergency response discipline and has been embraced in Australia.

Our young Lifeguards could and should be better prepared for the event that they continually train for but, might never happen!

#thisisnotagame #blendedlifeguarding #letsgetreal

Innovation and Automation Seminar - Cardiff

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We are delighted to be involved once again with Swimming Pool Events for this exciting seminar in Cardiff

A Number of key experts within the swimming pool community are coming to Perth to deliver a variety of workshops and talks on how swimming pool and leisure operators can develop best practice.

The seminars focus will be on how automation and innovation can simplify swimming pool operations.

The speakers will focus on providing tools and techniques that bring you up to date with current developments.

For further details and full agenda, please follow this link to register: www.swimmingpoolevents.co.uk

Or call: 07710 206945 - £55.00 + VAT per Delegate